Frequently Asked Questions
Free delivery available on all products. Choose a specific delivery date & time that suits you for an additional fee.
Order & Processing
You can place an order through our official website.
To place an order offline, you can reach out to us either on Email Address/Live Chat.
Our team will help you place your order and ensure its quick delivery.
For more details, contact us today!
You will receive an order confirmation mail on your registered email address (for registered users) and an instant confirmation message on the website. On the contrary, if you are a guest user, you will only be able to the message on the website upon your order confirmation.
In case you don’t receive a confirmation email, you can check the status of your order by contacting our team.
We help you with alterations to the customer's shipping details. However, if the product has been shipped, we will be unable to make the necessary alterations.
You will receive regular updates on your registered email address about details relating to your order. If you are unable to access your registered email address, you can track your order status through the ‘My Account’ section on our website.
If you fail to access details through either of the above ways, feel free to contact us directly.
Yes, we can make cancellations after the order has been placed.
If you fail to access details through either of the above ways, feel free to contact us directly.
You will receive a power supply based on your country's standards.
We deliver miners to over 100 countries worldwide and provide our clients with power supplies based on the country’s standards so that they can start mining quickly without much hassle.
If you order more than 1 miner, you can contact us for special discounts.
When you visit our website’s Available product page, you will be faced with miner delivery statuses:
- In Stock
- Month Batch/Production
If the miner status is former (i.e. In stock), we will ship the product within 48-72 hours of receipt of the order. On the other hand, in the latter miner status (i.e. month batch/production), the product will be shipped in the stated month but is currently available for order.
Pricing
Yes, the price of miners fluctuates depending on market conditions. The prices on our website are the actual prices, managed by our team, and are always kept up to date. Please check the website for the most current pricing before placing an order.
Yes, if you purchase 2 or more miners, you can apply coupons available on the website. If no coupons are available, contact our team for special bulk order discounts.
No, you don’t need to worry. Our prices include the cost of the power supply. We’ve got you covered!
The miner prices on our website are listed in US$.
Yes, the stated price is inclusive of shipping costs which include doorstep delivery.
No, there are no hidden fees. We believe in transparent pricing, and the listed prices have no additional or hidden charges.
Payment & Acceptance
We accept payments via cryptocurrency and bank account transfers. If you prefer another payment method, please contact our team for assistance.
Yes, you can. If you're paying via bank transfer, just inform your bank of the amount you want to send in US$, and they will convert it from your home currency based on the current exchange rate. This way, you can pay in your local currency without any concerns.
No, you are not required to use a specific wallet or exchange. You can make cryptocurrency payments through any wallet or exchange that supports the transfer to our wallet.
Your order will stand cancelled if you fail to make payment within the stipulated time frame, which is:
- 59:00 mins (payment through Crypto Currency)
- 3 days from the order booking date (payment through bank transfer).
However, we don't want you to miss out on your desired miner. Get in touch with our team for further extension of the payment time frame. We are happy to hold your product longer.
Shipping & Warranty
The warranty period varies depending on the manufacturer and can range from 180 to 360 days, depending on the miner's make and model.
Yes, the stated prices of a miner on this website are inclusive of shipping costs.
We ensure fast shipping of our products i.e. within 48-72 hours.
Yes, we ship to 100+ countries across the globe.
- 59:00 mins (payment through Crypto Currency)
- 3 days from the order booking date (payment through bank transfer).
However, we don't want you to miss out on your desired miner. Get in touch with our team for further extension of the payment time frame. We are happy to hold your product longer.
